If your previous version of the app crashed, please uninstall and update to the latest in the Google Play. On the move, or on the couch, My Sprint encourages users to live their lives without worrying about their Sprint account. Check for upgrade eligibility, view and pay your bill or find the tech support you need. Improving your experience is important to us. Feel free to let us know the ups and downs of your journey by contacting us at mysprintandroidfeedback@t-mobile.com.